The Discount That Outlives the Cyclone
Cyclone Jasper wrecked houses and then the paperwork did the rest. I read ASIC's latest review and the bit that made me sit up was not that insurers got the process wrong, it was that the maths was designed to leave people light. The regulator now warns "ASIC warns home owners being left short after accepting cash settlements on insurance claims". The mastheads are not mincing it either, leading with "Home owners are being short-changed by insurers’ cash payouts".